Frequently Asked Questions
Everything you need to know before your first session.
Wear comfortable athletic clothing and closed-toe shoes with good grip. Think gym clothes — you'll be moving, jumping, and dodging. We provide all the tech gear.
Participants must be at least 10 years old. Players aged 10–13 must be accompanied by a participating adult. All minors require a signed parental waiver.
Each session is 45 minutes of in-arena gameplay. We recommend arriving 15 minutes early for your safety briefing and gear fitting.
Absolutely. You can book for multiple players per session, and we offer custom packages for birthdays, team-building, and private events. Contact us for group pricing.
Free cancellation up to 24 hours before your session. Cancellations within 24 hours are non-refundable but can be rescheduled once. No-shows forfeit the full booking.
Our facility is fully wheelchair accessible. Certain experiences may have physical requirements — contact us and we'll help find the best option for your needs.
Still have questions?